SSU LLC complies with the Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from EU member countries to companies in the United States, including human resources (HR) data.
Information We Collect About You
General: When you subscribe to or otherwise use the Service, sign up to receive emails from us, and at other times, we may ask you to provide us with certain categories of personal information. Personal information is information that could reasonably be used to identify you personally, such as your name, date of birth, age, gender, occupation, industry, interests, e-mail address(es), physical address, telephone number(s), profession, facts about your computers and other devices through which you access the Service, any information we receive from the applicable third parties when you register or otherwise interact with the Service by means of Facebook or other social media, and similar information (collectively, to the extent we collect it from time to time, “Personal Information”). We may collect this information through various forms and in various places, including account registration forms, contact us forms, or when you otherwise interact with us.
Children Under the Age of Thirteen: We do not knowingly collect Personal Information from children under the age of thirteen. By providing any Personal Information to us, you represent and warrant to us that you are at least thirteen years of age. If you are under the age of thirteen, we require that you do not provide any Personal Information to us. If you are the parent or guardian of a child under the age of thirteen, please contact us at firstname.lastname@example.org so that we may delete that information from our systems.
Credit card information: The credit card information you provide when you subscribe to the Service or renew your subscription is stored and used by our third party credit card processors in order for them to process your subscription payments.
Surveys: We may conduct occasional online surveys. We collect information about your participation in and responses to these surveys (“Survey Information”). For example, when you’re within our Web sites, you may see a pop-up window offering you the optional opportunity of participating in a survey. These surveys are entirely voluntary and you may decline to participate.
Usage Information: We automatically collect IP addresses, Web site usage information and other technical information regarding your interaction with the Service from you when you visit our Web sites (“Usage Information”). This information helps us evaluate how our visitors and subscribers use and navigate our Web sites on an aggregate basis, including the number and frequency of visitors and subscribers to each Web page, the length of their visits, the web browser version they use, and any publications or other information that they download.
Conferences and Other Events: We may invite you to, or you may otherwise participate in, video or telephonic conferences, webinars, or other live or recorded events that we offer. We may share any information you provide when signing up for any such event with other sponsors of the event.
Testimonials: We display personal testimonials of satisfied subscribers on our Web sites from time to time. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, please contact us at email@example.com.
Technical Information: We also collect certain technical information, as described below under the heading “Additional Technical Information We May Collect.”
How We Use the Information Collected
Our primary goal in collecting your Personal information, Survey Information and Usage Information is to provide you with an enhanced experience when using the Service. We may use information about you, including Personal Information, Survey Information and Usage Information, in the following ways:
We may use information about you for the purposes for which you specifically provided the information including, for example: to enable us to process, validate and verify subscriptions; to send you e-mail notifications about our new or existing products and services, special offers, or to otherwise contact you; to send you e-mail notifications, through companies who work on behalf of SSU LLC, about certain approved third-party products and services (unless we tell you differently, these companies do not have any right to use the Personal Information we provide to them beyond what is necessary to assist us); to enhance existing features or develop new features, products and services; to provide advertisers and other third parties with aggregate information about our user base and usage patterns; to allow us to personalize the content and advertising that you and others see based on personal characteristics or preferences; to enable you to participate in contests, drawings, sweepstakes or other special offers.
We may combine the information that we collect from you with information that you provide to us in connection with our other products, services and Web sites, including marketing those products, services and sites to you.
You are responsible for maintaining the accuracy of the information you submit to us, such as your user preferences and contact information provided as part of subscription registration. If your Personal Information changes, or if you no longer desire our Service, you may correct, delete inaccuracies, or amend information by making the change in your profile on-line, or by contacting us by email at firstname.lastname@example.org. We will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable.
We will retain your Personal Information, Survey Information and Usage Information for as long as your account with the Service is active and as needed to provide you the Service. Even after your account is terminated, we will retain your Personal Information, Survey Information and Usage Information as needed to comply with our legal and regulatory obligations, resolve disputes, conclude any activities related to cancellation of an account (such as addressing chargebacks from your credit card companies), investigate or prevent fraud and other inappropriate activity, to enforce our agreements, and for other business reasons as we deem appropriate.
We may also disclose or use your Personal Information when we believe that the law requires us to do so. For example, we may be obligated to release your Personal Information pursuant to judicial or other government subpoenas, warrants, or other orders. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. Thus, we may access, use, preserve, transfer and disclose your Personal Information including disclosure to third parties such as government or law enforcement officials or private parties, as we reasonably determine is necessary and appropriate: to satisfy any applicable law, regulation, subpoenas, governmental requests or legal process; to protect the safety, rights, property or security of SSU LLC, the Service, or any third party; to detect, prevent or otherwise address fraud, security or technical issues; and to prevent or stop activity we may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity. Further, we may use IP addresses or other unique identifiers for computers, tablets, smartphones or other devices used to access the Service, to identify users, and may do so in cooperation with third parties such as copyright owners, internet service providers, wireless service providers and/or law enforcement agencies, including disclosing such information to third parties, all in our discretion.
We contract with other companies to provide services on our behalf, including credit card and billing processing, ad serving, email distribution, list processing and analytics or promotions management. We provide these companies only with the information they need to perform their services. These service providers are restricted from using your Personal Information in any way other than to provide services for us, except for certain anonymized, aggregated statistical data.
We may share your information, including your Personal Information, Survey Information and Usage Information, with our parent company, subsidiaries and affiliates for internal reasons. We also reserve the right to disclose and transfer all such information to a subsequent owner, co-owner or operator of the Service, or in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our membership interests and/or assets or other corporate change, including during the course of any due diligence process.
Any and all of the foregoing disclosures may be carried out without notice to you.
Information for Persons Located Outside the United States
If you are located anywhere outside of the United States, please be aware that information we collect, including, Personal Information, will be transferred to, processed and stored in the United States and possibly other countries. The data protection laws in the United States or those other countries may differ from those of the country in which you are located (and may be less protective of your Personal Information than the country in which you are located). Your Personal Information may be subject to access requests from governments, courts, or law enforcement in the United States or those other countries according to laws of the United States or those other countries. By using the Service or providing us with any information, you consent to this transfer, processing and storage of your information in the United States or those other countries.
SSU’s Commitments under Privacy Shield
SSU is committed to achieving and maintaining customer trust. Integral to this mission is providing a robust security and privacy program that carefully considers data protection matters.
SSU is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). SSU also commits to cooperate with European Union (EU) data protection authorities (DPAs) with regard to customer data and human resources data transferred from the EU.
SSU is required to disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. To the extent permitted by applicable law, SSU commits to inform its subscribers in the event of an information request regarding their Personal Information.
In the context of an onward transfer, SSU has responsibility for the processing of Personal Information it receives under the Privacy Shield and subsequently transfers to a third party acting as an agent on its behalf. SSU remains liable under the Privacy Shield Principles if its agent processes such personal information in a manner inconsistent with the Principles.
In compliance with the Privacy Shield Principles, SSU commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield email@example.com.
SSU has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) with regard to unresolved Privacy Shield complaints concerning human resources and non-human resources data transferred from the EU.
In certain circumstances, individuals may be able to invoke binding arbitration through the Privacy Shield panel if the dispute has still not been resolved.
Your Privacy Rights Under California Law
California law permits our customers who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their own direct marketing purposes. To make such a request, please write to us at firstname.lastname@example.org
Additional Technical Information We May Collect
Device Information: We may collect non-personal information about the computer, mobile device or other device you use to access the Service, such as IP address, geolocation information, unique device identifiers, browser type, browser language and other transactional information.
Analytics, Log Files and Reading History: We may gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses (the region or general location where your computer or device is accessing the Internet), browser type, operating system and other usage information about the use of the Service, including a history of the pages you view.
Security: The Personal Information we collect about you is stored in limited access servers. We will maintain commercially reasonable safeguards to protect the security of these servers and your Personal Information. However, no security technology or system is impenetrable. We cannot guarantee the security of our systems or databases, nor can we guarantee that your information will not be intercepted while being transmitted to us over the Internet or wireless communication.
Other Information: We (directly, or through third parties that support our distribution of emails and related matters) use a variety of technical means, which may include, but are not limited to, pixels, cookies or transparent GIF files, to help manage online advertising. These files may be provided by one or more of our advertising management partners. These files enable SSU and those partners to recognize a unique cookie or other script associated with or on your Web browser, which in turn enables us to learn which advertisements bring users to our Web sites. The information that we collect and share through such means is anonymous and not personally identifiable. It does not contain your name, address, telephone number or email address.
SSU provides its users the opportunity to opt-out of receiving communications from SSU and its partners. To remove your information from our database, to not receive future communications or to no longer receive our Service, please send an e-mail request to: email@example.com.
Correcting/Updating Your Information
You can change or modify information you previously provided to us by sending an email to firstname.lastname@example.org.
Comments and Questions
Email us at email@example.com
We employ cookies at SSU to, among other things, allow you to move quickly through the Service. Below you’ll find information describing SSU’s most common uses of cookies, which are an inherent part of our production, communication and distribution processes and have enabled us to better serve our users.
What’s a cookie? A cookie is a small file that is sent to your computer by a site’s server. A cookie can be a record of your visit to our Web sites, including information such as your user name, registration information, time of last visit, pages viewed, etc. Cookies created by the servers of one site can be retrieved only by that site’s servers.
Some of the advantages of cookies include:
- Faster, more convenient access. We can deliver customized information and store your settings (such as preferences and account information) more efficiently.
- More efficient ad processing. Cookies enable us to streamline our ad presentations.
Will the cookies SSU sends to your devices go away? Some cookies are long term. Some cookies expire after a short period of time. Cookies are small files (just a few hundred bytes) and should not pose any significant disk-space concerns. You are, of course, free to clear cookies from your devices at any time.Can you set your browsers to not accept cookies or to alert you each time you receive one? Most browsers can be set to alert users each time a cookie is passed to the applicable device.Last Updated: October 16, 2018
Extended, for those in the EU:
We take privacy seriously and as a result we have collected several key principles that govern ssuinsight.com ‘s approach to processing personal information, using cookies or other tracking technologies.
If, at any given time, you still have questions regarding our privacy principles, please contact us at firstname.lastname@example.org
Abridged version – key information
We protect your privacy and respect your time. As a result, we have prepared an abridged version of the most important principles that govern our approach to privacy protection.
- Your personal information might have been provided to us by an entity that has entered into a contract with us and which has requested that we allow you to access our service. In such cases, we also guarantee that your personal details will remain confidential, effectively protected and will not be available to any third party without your explicit consent.
- Any personal data entrusted with us is processed by established and trusted entities that specialize in personal data processing.
- We may use Google Analytics tools that collect anonymous information about your visits to our website, such as the list of pages you view, time you spend visiting the website, and how you navigate between individual pages. For that purpose, we use Google LLC cookies that are part of the Google Analytics service. Within Google Analytics we also use tools that allow us to personalize advertising, namely Google LLC cookies and the DoubleClick-banded service.
- We may also embed a YouTube video in our website. In order to do so, we use Google LLC cookies developed by the YouTube service. Those cookies will only be loaded if you choose to play an embedded video.
- In order to improve your website experience, we may also use proprietary cookies.
If you believe that the above information is not sufficient, further details are provided below.
The purpose of, the legal basis for and the length of personal data processing are provided separately for each instance of data processing (see below for detailed descriptions of specific examples of personal data processing).
The rights. With regard to the processing of your personal data, the General Data Protection Regulation (GDPR) offers you a number of potential rights:/p>
- you will be entitled to access your personal information,
- you will be entitled to rectify your personal information,
- you will be entitled to erase your personal information,
- you will be entitled to restrict the processing of your personal information,
- you will be entitled to object to the processing of your personal information,
- you will be entitled to transfer your personal information,
- you will be entitled to file a complaint with a supervisory body,
- you will be entitled to withdraw your consent to the processing of personal information, if such consent has already been granted.
Detailed information concerning how the above rights can be exercised are included in Articles 16 – 21 of the General Data Protection Regulation (GDPR). We would like to encourage you to become acquainted with the regulation. At the same time, we believe it is necessary to stress that the above-mentioned rights are not absolute and cannot be applied to all possible cases of personal data processing. In order to facilitate that process for you, when describing each instance of personal data processing, we have also included the rights that may apply.
We would also like to stress that one of the above-mentioned rights is always applicable – if you believe that the processing of your personal data has violated the General Data Protection Regulation, you may file a complaint with the applicable supervisory body (the head of the Personal Data Protection Office).
We hereby guarantee that any personal data provided by you will remain confidential. We would like to confirm that we have taken all the necessary steps to ensure the security and protection of your personal information as stipulated by the law on personal data protection. Your personal information is collected with due diligence and properly protected against unauthorised access.
Who can receive your data. Your personal information can be processed by our outsourcers (entities whose services we use to process your data and provide you with the necessary services). Those entities include:
- InMotion Hosting 360 N. Pacific Coast Highway, Suite 1055, El Segundo, CA 90245, 888.321.HOST(4678), which provides servers where your personal information is stored,
- Rocket Science Group // 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, which provides a third-party mailing system (MailChimp)
All entities that process personal data on our behalf guarantee that with regard to the security and protection of your personal information they use proper measures required by the law.
Personal information collected by the MailChimp systems is stored on servers based in the United States. You can rest assured – the providers of MailChimp and Highrise systems are part of the Privacy Shield that ensures security and protection of your personal information in accordance with the EU and US law.
Paid contract. Before concluding the contract for a paid access to our service, you need to provide us with the necessary information that would enable us to offer services to you. Such information is submitted on a voluntary basis, but it is required for the contract to be implemented.
Data submitted to us after an agreement has been reached is processed in order to implement the contract (Article 6 Section 1 Item b of GDPR), issue an invoice (Article 6 Section 1 Item c of GDPR), register your invoice in our accounting system (Article 6 Section 1 Item c of GDPR) as well as for archival and statistical purposes (Article 6 Section 1 Item f of GDPR).
Information contained in orders will be processed for a time necessary to complete the order, and then until the statute of limitations has run. In addition, after that deadline, your personal data might still be processed for statistical purposes. Also, we are required to store invoices that contain your personal details for a period of 5 years from the end of a fiscal year in which the tax point occurred.
In case of data contained in orders you are cannot rectify such data after the order has been processed. You cannot object to the processing of data and demand that we remove your data until the statute of limitations has run. In addition, you cannot object to the processing of data and demand that we remove your personal details from the invoice. After the statute of limitations has run, you can object to the processing of your personal details for statistical purposes or ask us to remove your personal information from our database.
In case of data contained in orders, you are also entitled transfer it according to Article 20 of GDPR.
Using the service. If you are able to access our service not because you have personally entered into a contract with us, but because we set up your account after a request was placed by, for instance, your employer, you need to hold in mind that we have created your individual account and that your personal information is stored in our database.
The legal basis for and the reason why we process your personal data in your personal account is because we are offering you services that include accessing the contents of our service that are only accessible for registered users (Article 6 Section 1 Item b of GDPR).
Your personal data in the user account will be processed as long as your account remains active. You are entitled to choose to remove your account at any given time, which will also involve removing your personal data from our database. In addition, you can rectify your account data. You are also entitled to transfer your personal data, as stipulated by Article 20 of GDPR.
Complaints. If you choose to file a complaint, you should submit your personal data in the complaint registration form, which includes your name and surname, address, telephone number, email address, bank account number. Such information is submitted on a voluntary basis, but it is required for the complaint to be processed.
Data submitted in the process of filing a complaint is used to handle your complaint procedure (Article 6 Section 1 Item c of GDPR).
The submitted data will be processed for the duration of the complaint procedure. Complaints may also be archived for statistical purposes.
In case of data contained in orders, you cannot rectify such data after the complaint has been submitted. You cannot object to the processing of data and demand that we remove your data until the statute of limitations has run. After the statute of limitations has run, you can object to the processing of your personal details for statistical purposes or ask us to remove your personal information from our database.
Requesting telephone contact. If you fill in a form to ask us to contact you by phone, you provide the following information:
- your first and family name,
- your phone number.
The submitted form will be part of email messages stored on our mailbox server.
The legal basis for processing your personal information included in the form is implied from the fact that you have sent a request to contact you by phone (Article 6 Section 1 Item a of GDPR). In such cases, information provided by you will only be processed for the purpose of such contact.
Information provided by you will be processed for a period required to establish and maintain contact with you and removed from our database afterwards, unless you opt for your data to be processed for marketing purposes. Such consent will result in your personal information being transferred to our marketing database and processed there until we decide to delete this database or until you choose to opt out of marketing communication, which will erase your personal information from our database.
Reports. To receive a report, you have to use a special online form, which is part of our website, and provide us with the following information:
- first and family name,
- email address.
The submitted form will be stored in the MailChimp database.
The legal basis for processing your personal information included in the form is implied from the fact that you have requested a report to be sent to your email address. In such cases, information provided by you will only be processed for the purpose of sending such report to you.
Your personal information will be processed by us for a period required to send you a report and possible subsequent communication related to the report, and will be removed from our database afterwards.
When filling in an online request for a report, you can also consent to direct marketing communication. In this situation, personal information provided by you will also be saved in our marketing database and processed there until we decide to delete this database or you choose to opt out of marketing communication, which will remove your personal information from our database.
The Newsletter. If you want to subscribe to the newsletter, you need to use the newsletter registration form to provide us with your email address. Such information is submitted on a voluntary basis, but it is required to start a newsletter subscription.
Information provided when subscribing to the newsletter will be used to deliver the newsletter to you. Your consent expressed in the subscription is the legal basis for processing your data (Article 6 Section 1 Item a of GDPR).
The provided information will be processed as long as we choose to maintain the newsletter service unless you decide to opt out of the newsletter, which will remove your personal information from our database.
You can also, at any given time, rectify your data included in the newsletter database. You can also ask us to delete your data, opting out of the newsletter. You have the right to transfer your data as stipulated by Article 20 of GDPR.
Contacting us by email. Should you choose to contact us by email, which also includes the option of using the online contact form, you need to provide us with your email address (the sender’s address). In addition, the message may contain additional personal information. Such information is submitted on a voluntary basis, but it is required to maintain email contact.
If you choose to contact us by email, your data is processed for the purpose of contacting you, and the legal basis for the processing of your personal data stems from Article 6 Section 1 Item a of GDPR, i.e. your consent expressed in your decision to contact us. The legal basis for the processing your personal data after the contract is terminated involves our overriding interest of keeping an archive copy of our email exchange for internal purposes (Article 6 Section 1 Item c of GDPR).
The email exchange can be stored in an archive and we cannot realistically provide a deadline when it might be deleted. You have the right to ask us to send you our past email correspondence (providing it has been archived), as well as to ask us to remove it, unless it has been archived because we claimed an overriding interest, for instance one that involves helping us defend against a potential lawsuit that might be filed by you.
Cookies and other tracking technologies
Cookies are small pieces of data stored on the user’s end device (e.g. computer, tablet, smartphone) that can be read by our IT system (proprietary cookies) or third-party IT systems (third party cookies).
Some cookies used by us are deleted after the web browser session ends, after the user closes the browser (session cookies). Other cookies are stored on the user’s end device and allow us to identify your browser when you visit our website again (permanent cookies).
Further details are provided below.
Proprietary cookies. Proprietary cookies are used to ensure smooth operation of our website.
Third party cookies. Our website, like most modern websites, uses tools provided by third parties that involve the use of third-party cookies. The use of such cookies has been described below.
Google Analytics. We may use Google Analytics provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, US. W act on a legally legitimate interest which involves collecting and analyzing statistics to optimize our website.
Google Analytics automatically collects data about how you use our website. The information is usually sent to the Google server in the United States and stored there.
As a result of the anonymization of IP addresses, which we have activated, your IP address is masked before it is sent any further. In rare cases the user’s full IP address is sent to the Google server in the United States and masked there. After being masked, the user’s IP is sent by your browser (as part of Google Analytics) but is not, as a matter of principle, combined with other Google data.
Since Google LLC is located in the US and uses technical infrastructure in the US, the company has joined the EU-US-Privacy Shield program that sets out to ensure the appropriate level of personal data protection as required by the EU regulations. In an agreement concluded between the US and European Commission, the Commission confirmed the recommended level of data protection of entities with a Privacy Shield certificate.
You can stop Google from collecting information about how you use our website as well as from processing the collected data by installing a browser plugin. The plug-in can be downloaded here: https://tools.google.com/dlpage/gaoptout.
We also use personalized advertising in Google Analytics. It involves the use of DoubleClick cookies. We personalise ads because of our overriding interest that involves optimizing our advertising activities. Users can use a tool that manages cookie settings to decide whether they need to personalize ads or not.
If you would like further details about data processing by Google Analytics, we suggest you should visit Google support: https://support.google.com/analytics/answer/6004245.
LinkedIn Ads. We may use marketing tools available on LinkedIN and provided by LinkedIn Ireland Unlimited Company or LinkedIn Corporation. We use those tools to provide LinkedIN ads to you. Our activities in that regard come as a result of our overriding legal interest that involves marketing our products and services.
In order to provide you with personalized ads based on your activities on our website, we have embedded a cookie-based tracking code that automatically collects information about how you use our website (which pages you visit). This data is then usually sent to the LinkedIN server in the US and stored there.
Since LinkedIN is located in the US and uses technical infrastructure in the US, the company has joined the EU-US-Privacy Shield program that sets out to ensure the appropriate level of personal data protection as required by the EU regulations. In an agreement concluded between the US and European Commission, the Commission confirmed the recommended level of data protection of entities with a Privacy Shield certificate.
By changing settings in our website, you can decide whether you agree to the use of LinkedIN cookies.
Social networking tools. Our web pages use plug-ins and other social networking tools developed by Facebook, Twitter, Instagram, Google, and LinkedIN.
By visiting our website, which contains such a plug-ins, your browser will directly connect with servers managed by social networking companies (service providers). The contents of a plug-in are directly transferred by a given service provider directly to your browser and integrated with the web page. As a result of the integration, service providers are informed that your browser was used to view our website, even if you do not have a profile created by a given service provider or logged in your personal profile. Such information (including your IP address) is sent by your browser directly to the servers of a given service provider and stored there (some servers are located in the US).
If you log in to one of the social networking sites, the service provider will be able to directly assign your visit on our website to your profile in a given social networking site.
If you use a plug in, for instance by clicking the Like or Share button, applicable data will be sent directly to the server of a given service provider and stored there.
- Facebook – https://www.facebook.com/legal/FB_Work_Privacy,
- Instagram – https://help.instagram.com/519522125107875?helpref=page_content,
- Twitter – https://twitter.com/en/privacy,
- Google – https://policies.google.com/privacy?hl=pl,
- LinkedIN – https://www.linkedin.com/legal/privacy-policy.
If you do not wish social networking sites to associate data collected during your visits to our website directly to your profile in a given social networking site, you should log out of that service before your visit. You can also prevent plug-ins from being loaded on our website using appropriate web browser extensions, for instance script blocking.
If you choose to play a video, applicable data is sent to Google even if you have not created a Google account or you have not logged into your existing account. Such information (alongside your IP address) is sent by your web browser directly to the Google server and stored there (some servers are situated in the US).
If you do not want Google to associate data collected when you choose to play video on our website with your Google account, you have to log out of that service before you choose to visit us. You can also prevent plug-ins from being loaded on our website using appropriate web browser extensions, for instance script blocking.
Server log files
Accessing our website results in queries sent to a server that holds our website content. Each query sent to the server is stored in server logs.
Such logs contain your IP address, server date and time, information about your web browser and operating system. Logs are saved and stored on the server.
Information stored in server logs is not linked to a specific users of our website and is not used to identify them.
Server logs are auxiliary files used when managing the website and their contents are not disclosed to anyone except authorised server administrators.